Delivery

Items ordered before 12 noon UK time on our working days will be dispatched on the same day for UK deliveries. Our working days are Monday to Friday, excluding Bank Holidays.

Lifesize Cutouts, Big Heads and Large Pets

Next day UK delivery is by 24-hour courier service. Please note that delivery will take place on the next working day (see above). Please ensure that somebody is available to sign as parcels will not be left without a signature.
USA and Canada is via International Courier Service, delivery takes approximately 3 – 5 working days
Australia – is via International Courier Service, delivery takes approximately 5 – 7 working days

Mini Cutouts, Masks and Small Pets

Next day UK delivery is by 24-hour courier service. Please note that delivery will take place on the next working day (see above). Please ensure that somebody is available to sign as parcels will not be left without a signature.

USA and Canada is by Royal Mail International Swiftair Service, delivery takes approximately 10 – 15 working days
Australia – is by Royal Mail International Swiftair Service, delivery takes approximately 10 – 15 working days

International postage is by Royal Mail International Swiftair Serviced delivery takes approximately 10 – 20 working days

Returns

At cutoutme.co.uk we are only interested in 100% customer satisfaction.

If you are in any way dissatisfied with your purchase then please contact us to allow us to resolve the issue prior to leaving feedback.

All our Cutoutme products are personalised and made to order. We do not accept returns unless there is a fault with your finished item when it arrives.