Our working days are Monday to Friday, excluding UK Public Holidays.
We ship all our Lifesize Cutouts, Big Heads and Pet Cutouts on a next working day service via DHL to all UK mainland address. Any UK address outside the mainland can take 1-2 working days. 

Our Mini Cutouts and Masks are sent via First Class Post with Royal Mail and shall take 1-2 working days to all UK mainland addresses. Any UK address outside the mainland can take 1-3 working days. 


At we are only interested in 100% customer satisfaction.

If you are in any way dissatisfied with your purchase then please contact us to allow us to resolve the issue prior to leaving feedback.

All our Cutoutme products are personalised and made to order. We do not accept returns unless there is a fault with your finished item when it arrives.